Data privacy policy

We process your data exclusively based on the legal provisions (DSGVO, TKG 2003). In this data protection statement, we inform you about the most important aspects of its use:

  1. Data protection & integrity
  2. Target group
  3. Website cookies
  4. Website analysis tools
  5. Contact requests via our website
  6. Website integrations of third-party services
  7. riskine Demo / PRO for registered users
  8. Newsletter / E-Mail-Marketing
  9. Data processing of applicants
  10. Hosting files & logs
  11. Your rights
  12. Disclosure

1. Data protection & integrity

The protection of your personal data is of concern to us. We therefore treat all data transmitted by you confidentially and process them exclusively based on the legal provisions (DSGVO, TKG 2003).

We have taken organizational and technical precautions to protect your personal data. These relate to protection against unauthorized, illegal, or even accidental access, processing, loss, use and manipulation of data.

We process personal data only for the purpose agreed with you and after prior consent.

2. Target group

The following privacy policy is primarily intended for website visitors, newsletter subscribers and/or interested parties who send us inquiries via our website.

If you apply to riskine, you will find all information on the use and storage of personal data under point 9.

3. Website cookies

We use necessary cookies to provide the best possible functionality on our website. Only with your prior confirmation, we use marketing and analytical cookies. This data is used by us and third-party providers to process personal data. Some of these third-party providers are sometimes located in third countries (such as the USA). With your consent, you agree that cookies may be set by us and third-party providers in third countries and that data may be processed there.

With exception of necessary cookies, which ensure the proper functioning of the website and cannot be deselected, you can refuse the use of marketing and analytical cookies. You can read whether and which data is used by which providers under point 4.

We use the Cookiebot tool, a brand of Usercentrics A/S, to manage cookies and trackers on our website. Further information on data processing and data protection by Cookiebot can be found at the following link: https://www.cookiebot.com/de/privacy-policy.

4. Website analysis tools

We use web analytics services on our websites (www.riskine.com, pro.riskine.com) and all sub-sites. These services use cookies (text files), which are stored on your computer and enable the analysis of the use of our website. As explained in point 3, we require your prior acceptance before using these services. You can give this consent by clicking on "Yes, accept all cookies." or by clicking on "Only use required cookies." to refuse.

The cookies detected during use of our website are forwarded to the providers listed below (a-e) for analytical purposes. The listed service providers and web analytics services evaluate, among other things, visitor behavior to create reports about website activities. In addition, riskine as website operator may create analyses and reports based on the collected data.

By means of a so-called IP anonymization, your IP address will be shortened beforehand by the web analysis service within member states of the European Union, or in other contracting states of the agreement on the European Economic Area. Thus, the location of your browser can only be located regionally, but not the location of your person. The data processing takes place based on the legal provisions of Art. 96 para. 3 TKG.

a. Google Analytics / Looker

This website uses Google Analytics advertising analytics services only with your consent. During website use, data on usage behavior is forwarded to Google. Among other things, this includes: IP address, pages visited, length of stay, click behavior, operating system. This data is collected to become an understanding of user behavior. The collected data is stored on servers in the USA.

The legal basis for this data processing is your consent pursuant to Art.6 para.1 p.1 lit. a) DSGVO. By agreeing to "Yes, accept all cookies." you consent to the processing of data about you by Google in the manner and for the purposes set out above. For further information on the scope, purpose and nature of the data processed, we may refer to Google's privacy policy: https://policies.google.com/privacy.

b. Google Ads

We use Google Ads to place advertisements on the Google search engine platform or on third-party websites. Keyword targeting takes place when users enter search terms in the search field on Google and campaigns of our company refer to our website. Furthermore, target group targeting can be used to display targeted ads based on the stored user data. We then evaluate and analyze this data quantitatively to find out which search terms and how many ads led to a visit to our website.

The legal basis for this data processing is your consent pursuant to Art.6 para.1 p.1 lit. a) DSGVO. By agreeing to "Yes, accept all cookies." you consent to the processing of data about you by Google in the manner and for the purposes set out above. For further information on the scope, purpose and nature of the data processed, we may refer to Google's privacy policy: https://policies.google.com/privacy.

c. Google Tag Manager

We use the Google service Tag Manager for the purpose of personalized online advertising. This allows us to manage and implement so-called website tags. Through the Google Tag Manager, we can integrate various services from Google into our website. The Tag Manager itself does not process any personal data of the user. The collected data may be processed by Google and stored on servers in the USA.

The legal basis for this data processing is your consent pursuant to Art.6 para.1 p.1 lit. a) DSGVO. By agreeing to "Yes, accept all cookies." you consent to the processing of data about you by Google in the manner and for the purposes set out above. For further information on the scope, purpose and nature of the data processed, we may refer to Google's privacy policy: https://policies.google.com/privacy.

d. HubSpot

We use HubSpot, an integrated marketing and sales platform that covers various areas of online marketing. These include email marketing, landing pages, contact management and website analytics. The service provider is the American company HubSpot, Inc. with headquarters in the USA. The newsletter registration data is stored by HubSpot on servers in the USA, see also point 8. In this process, various user data is processed with the help of cookies.

The legal basis for this data processing is your consent pursuant to Art.6 para.1 p.1 lit. a) DSGVO. By agreeing to "Yes, accept all cookies.", you consent to HubSpot processing the data collected about you in the manner and for the purpose described above. For further information on the scope, purpose and type of data processed, we may refer to HubSpot’s privacy policy: https://legal.hubspot.com/privacy-policy.

e. LinkedIn & LinkedIn Ads

We use LinkedIn, a social network of LinkedIn Ireland Unlimited Company. When you click on a LinkedIn link on our website, a connection to LinkedIn's servers is established. LinkedIn thereby receives information that you have visited our website with your IP address. If you are logged in to LinkedIn at the same time, LinkedIn can assign your visit to our website to your LinkedIn account. We would like to point out that we, as the provider, do not have any knowledge of the content of the transmitted data or its use by LinkedIn.

The legal basis for this data processing is your consent pursuant to Art.6 para.1 p.1 lit. a) DSGVO. With your consent "Yes, accept all cookies." you agree to the processing of the data collected about you by LinkedIn in the manner and for the purpose described above. For further information on the scope, purpose, and nature of the processed data, we may refer to the privacy policy of LinkedIn: https://de.linkedin.com/legal/privacy-policy.

5. Contact requests via our website

We offer website visitors the opportunity to make inquiries via online forms. For this purpose, we use forms of the company HubSpot, Inc. We process your personal data (first name, last name, e-mail address) exclusively for further processing and answering your inquiry. If in accordance with your request, we will send you personalized offers of our solutions and/or appointment proposals for a further discussion.

For more information about HubSpot’s data processing and privacy practices, please visit the following link: https://legal.hubspot.com/privacy-policy.

6. Website integrations of third-party services

We use the services of third-party providers to integrate videos or fonts. For this purpose, third-party providers process your IP address in a third country (USA), as the delivery of the embedded content could otherwise not take place. In addition, cookies may be set on the user's device to process technical information about the user's browser and operating system, as well as information about website links, length of stay, etc.

We use the following third-party services:

  • YouTube (a Google LLC company) is integrated to display videos correctly. Further information on data processing and data protection by YouTube can be found at the following link: https://policies.google.com/privacy
  • Google Fonts (fonts), further information on data processing and data protection by Google can be found at the following link: https://policies.google.com/privacy

7. riskine Demo /PRO for registered users

At pro.riskine.com we offer all registered users access to our demo version and thereby the opportunity to gain insights from our white label solutions. By creating an account, you agree to the processing of the following data: First name, last name, email address, phone number and company. After activating the account by confirming your email address, your data will be stored in our customer management system (HubSpot). For more information on data processing and privacy notices by HubSpot, please visit https://legal.hubspot.com/privacy-policy. Your data will be stored on our server until the customer account is deleted.

Within the system, entered data is automatically anonymized after the session ends. This anonymization deletes your name, E-mail, IP address, street name, house number and day and month of birth after each active session. The remaining data is used and evaluated in this anonymized state for statistical purposes, together with data on click behavior. An exception are erroneous sessions. These are stored at least one week for troubleshooting purposes before they are automatically deleted. Even anonymized data will not be passed on to third parties.

8. Newsletter / E-Mail-Marketing

On our website you have the possibility to subscribe to our newsletter. We distinguish between the "riskine Newsletter", which contains general information about our company, articles, and industry-relevant information, and the "riskine Release Letter", which we use to communicate detailed and technical updates about our products.

The sending of our newsletters is exclusively based on your prior consent. As soon as you have completed the online form for newsletter registration (https://www.riskine.com/de/news) or have registered as a user on our PRO demo version (pro.riskine.com), you will receive an e-mail with a link to confirm your registration. According to the double-opt-in procedure, you will be considered to receive the newsletter only after reconfirming your data.

Your contact data (first name, last name, email address and, if filled in, company) will be stored by HubSpot, Inc. For more information on data processing and privacy by Hubspot, please visit the following link: https://legal.hubspot.com/privacy-policy.

You can cancel your newsletter subscription at any time via the unsubscribe link at the end of the respective mailing or by sending an e-mail to marketing@riskine.com. We will then delete all data that we have stored in connection with the newsletter dispatch.

9. Data processing of applicants

We process your data for the purpose of handling the application process. Unless previously revoked by you, we reserve the right to store your data for the duration of the complete application process and beyond for six months. After the six months, the data of all applicants will be automatically and irrevocably deleted and will only be kept on record for future open positions if expressly requested.

You declare your consent to the processing of your data by submitting your application. You can revoke this consent at any time without giving reasons. To do so, please contact recruiting#riskine.com.

10. Hosting files & logs

To operate our website, we require hosting services such as infrastructure and platform services, computing capacity, storage space, database services, security, and maintenance services.

We or our hosting service provider IPAX GmbH process server log files (including website accessed, file, time of access, data volume, browser and operating system information, referrer website, IP address, user provider). Log files are stored for security reasons (clarification of abuse or fraud) for a maximum of 12 months. If it is necessary for evidentiary purposes due to an incident, data may also be stored for longer. We have concluded an order data processing contract with our hosting provider.

11. Your rights

You have the rights to information, correction, deletion, restriction, data portability, revocation, and objection. If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any way, you have the right to file a complaint with the supervisory authority responsible for you. In Austria, this is the data protection authority, but we would still be happy to hear directly from you in advance.

You can reach us at the following contact details:
riskine GmbH
Linke Wienzeile 10/4, 1060 Wien
Phone: +43 (0) 677 62536185
E: office#riskine.com

Austrian Data Protection Authority:
Barichgasse 40-42, 1030 Wien
Phone: +43 1 531 15-202525
Fax: +43 1 531 15-202690
E: dsb@dsb.gv.at
W: http://www.dsb.gv.at/

12. Disclosure

In accordance with Art. 15 EU-DSGVO, you have the right to obtain information about the data stored about you at any time and, if applicable, the right to correct and delete this data (Art. 16 or Art. 17 para. 1). Upon request, we (riskine GmbH) will inform you in writing which personal data is stored. This information is free of charge.

Furthermore, in accordance with Art. 21 EU-DSGVO, you have a right of objection with which you can revoke your consent to the use of your personal data at any time with effect for the future of riskine GmbH.



Last updated: December 2023